FAQs

How do I place an order?
To place an order, simply browse our selection of products, add the items you would like to purchase to your cart, and proceed to checkout. At checkout, you will be asked to provide your shipping information and select a payment method.

MAY I GET A TRACKING NUMBER?

Once the order has shipped, we will email your tracking number.

What forms of payment do you accept?
We accept Amazon Pay, Amex, Apple Pay, Diners Club, Discover, Meta Pay, Google Pay, Mastercard, PayPal, Shop Pay, Venmo, Visa.

Is it safe to make a purchase on your website?
Yes, it is safe to make a purchase on our website. Our website payment system has 128-bit SSL security encryption. You can see the transaction is secure if you see a key lock at the bottom right of your web browser.

WHAT CURRENCY ARE THE PRICES DO I SEE ON THE SITE?
All prices are in USD currency.

Can I change or cancel my order?
If you need to change or cancel your order, please contact us at nazariyspryn@uptakellc.com in 24 hours. We will do our best to accommodate your request, but we cannot guarantee that changes can be made once an order has been processed.

How do I track my order?
Once your order has been shipped, you will receive a shipment confirmation email with tracking information. Then you can check your order in Order Tracking page.

What is your return policy?
we offer a 30-day return policy for most of our products.

How long will it take to receive my order?
Our standard shipping time is 1 to 4 business days. However, shipping times may vary depending on your location and the shipping method selected.

How do I contact customer support?
If you need assistance, please contact us at nazariyspryn@uptakellc.com. Our support team is available Monday to Friday GMT +00:00 Edinburgh.

 

For further inquiries:

Email: uptakeclothingllc@gmail.com

Address: 9379 Chesapeake Drive, North Royalton Ohio 44133, United States

Phone Number: +1 (216) 212 0589